Contact your nearest Canon service center to request a repair.Ĭheck5 When using paper with one printable surface, check the correct printable side of the paper. If print head deep cleaning does not resolve the problem, the print head may be damaged. If problem is not resolved after performing print head deep cleaning twice: If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. If problem is not resolved after performing print head cleaning twice: If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. If nozzle check pattern is not printed correctly:Ĭheck if the ink tank for the problem color is empty. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.įor details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. Check4 Are the print head nozzles clogged?
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